Top Moda

Ordering, Delivery and Returns

Every purchase happens at the retailer, not here. That single fact decides everything else on this page.

Where the order is placed

The button on a product page opens that pair at the store that stocks it. From that point you are on the retailer site: the basket, the size selection, the payment and the confirmation email are all theirs. This catalog is not part of the transaction and never sees it.

Who sets the terms

Delivery times, shipping cost, the returns window, who pays return postage, what condition a shoe has to be in to go back and how a refund is issued are set by the retailer and vary by seller within the same store. They also change. Read them on the checkout page before you pay, because they are the terms that will apply.

Why we quote no dates or policies

Quoting a shipping time or a returns window here would mean inventing a promise the site cannot keep, on behalf of a company it has no agreement with. Any figure copied from a retailer page today would be wrong within a season and would still be sitting on this page looking authoritative. So there are no figures.

Prices

Prices shown in this catalog were read from the retailer at the moment the pages were generated. Footwear pricing moves constantly and by size. The price at checkout is the real one, and if it differs from the one shown here, the checkout is right and this page is stale.

If something goes wrong

Contact the store you bought from, through the order in your account there. They hold the order, the payment and the stock. Writing to this site instead only adds a step, because there is nothing here to look up. What we can do is fix a page that misled you, and we want to know about it: support@topmoda-heels.pages.dev.